Learn to gather facts, analyse incident causes and develop actions that reduce recurrence.
Record information neutrally and distinguish confirmed circumstances from assumptions to identify process weaknesses.
Syllabus and skills
- Initial information
- Interviews and evidence
- Cause analysis
- Actions and follow-up
Practical outcome
Build a timeline, cause map and assigned action plan for an anonymised training incident.
Building your understanding
Separate verified facts from assumptions when reviewing an incident. Build a timeline and examine the conditions that allowed it to happen; link proposed actions to identified causes and a result that can be checked.
Choosing your course
Find training in Baku that matches your goals and experience. Before enrolling, confirm the entry requirements, lesson format, amount of practice, duration and fees.